Returns & Exchanges
At PURPLE LEAF, we stand behind the quality of our home and garden products and want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your space, you can return it within 30 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the item in its original packaging, ensuring all hardware, accessories, and instruction manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location, or schedule a pickup for larger patio furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.
